Our Refund & Return Policy
Welcome to Navnidhi Life Solutions. We value your trust and strive to ensure a transparent and satisfactory experience with our products and services. Please read our Return and Refund Policy carefully.
1. General Policy
Our return and refund policy lasts 10 days. If 10 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.2. Non-Refundable Items
2.1. Consultation Services
Consultation services are non-refundable as they are delivered instantly and cannot be undone or returned.2.2. Personalized Reports
Personalized reports, including PDFs and e-books, are not returnable. However, if any corrections are needed, we will provide them free of charge. To avoid errors, please ensure that you provide accurate details (date of birth, time of birth, and place of birth) at the time of placing your order3. Returnable Items
3.1. Physical Items
Physical products, such as rosaries or ceremonial items, are eligible for replacement if they are found broken or physically damaged upon receipt. We request you to inspect the item carefully upon delivery. If you discover any damage, please contact us immediately using the contact details available on our Contact Us page4. Refund Process
4.1. Refund Eligibility
Refunds will be issued to the original payment method within a reasonable timeframe (usually within 10 working days) after we receive and process your return.4.2. Refund Approval
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within a few days.5. Late or Missing Refunds
If you haven’t received your refund yet:- Check your bank account again.
- Contact your credit card company; it may take some time before the refund is officially posted.
- Contact your bank as there is often processing time before a refund is posted.